Fees and Session Information
Starting therapy can come with practical questions as well as personal ones. Here you’ll find information about my fees, how sessions work, payment and cancellations, and what you can expect when working with me.
Individual
Consultation Call
Fee: Free
Duration: 15 minutes
Format: Telephone
Frequency: N/A
Individual
Online Counselling
Fee: £85 p/session
Duration: 50 minutes
Format: Online | Zoom
Frequency: Weekly or fortnightly
If you have a question I haven’t answered here, you’re always welcome to get in touch and ask.
Frequently Asked Questions
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Your free consultation is a short telephone call where we can talk briefly about what’s bringing you to counselling, what you’re looking for, and whether I might be the right person to support you.
It’s also an opportunity for you to ask any questions and get a sense of whether you feel comfortable talking with me. There’s no obligation to book a session afterwards.
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I offer sessions weekly or fortnightly, depending on what feels right for you and the work we’re doing together.
There’s no fixed number of sessions you need to commit to. Some people prefer to begin without an end date, while others come to therapy knowing they would like to work within a particular timeframe or number of sessions.
If you already have a timeframe in mind, we can talk about what you’re hoping to get from therapy and whether that feels realistic within the time available.
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Individual counselling sessions are 50 minutes long. We’ll usually meet at the same agreed time each week or fortnight, giving you a regular space that’s set aside for you.
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Sessions take place online via Zoom, so you can join from somewhere private and comfortable without needing to travel to an appointment.
Before our first session, I’ll send you everything you need to access our online meetings. You’ll need a reliable internet connection and somewhere you feel able to speak without being overheard.
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Yes. What you share in our sessions is confidential, and I take your privacy seriously.
There are some circumstances where I may need to share information — for example, if I’m concerned about a serious risk of harm to you or somebody else, or where I’m legally required to do so. Wherever possible, I would aim to discuss this with you first.
As part of my professional practice, I also have regular clinical supervision. I may discuss aspects of my client work there, but I don’t use information that would unnecessarily identify you. I’ll explain confidentiality and its limits more fully in our counselling agreement before we begin.
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Sessions cost £85 for 50 minutes and are payable by bank transfer 24 hours before each appointment. I’ll provide payment details before we begin working together.
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Yes. I’m currently registered to provide counselling through Aviva, AXA Health and WPA.
If you’re planning to fund your sessions through health insurance, please check the terms of your policy with your provider first, including the number of sessions authorised and whether there is an excess or contribution for you to pay.
Please let me know that you’ll be using insurance when you get in touch, as the arrangements for payment and authorisation are different from self-funded sessions.
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If you need to cancel or rearrange a session, I ask for at least 72 hours’ notice. Sessions cancelled with less than 72 hours’ notice are charged at the full session fee.
Where I have availability, I’ll do my best to offer an alternative appointment, although I can’t guarantee that another time will be available.
If you’re running late, I’ll remain available for the first 15 minutes of your session. After this, if I haven’t heard from you, I’ll consider the session missed and the full session fee will still apply.
If you miss a session and I don’t hear from you within 7 days, I’ll assume that you don’t wish to continue with counselling and will close your file. You’re welcome to contact me again in the future if you’d like to return, subject to availability.
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I work online with adults across the UK and in a number of European countries. If you’re based outside the UK, please get in touch and let me know where you’re living so I can confirm whether I’m able to work with you.