Social Media Policy
Version: 3.0
Last Updated: 10 August 2026
Introduction
This policy explains how I use social media in relation to my counselling and supervision practice and the boundaries I maintain with clients and supervisees.
I maintain professional social media accounts for the purposes of sharing information about my practice, professional interests, resources and general mental health information.
Professional boundaries
I maintain a clear separation between my professional and personal social media use.
I do not engage with current or former clients or supervisees through social media in a personal or therapeutic capacity. This includes:
Accepting or sending friend, follow or connection requests from clients or supervisees
Responding to personal requests or messages from clients or supervisees
Providing counselling, therapeutic support or advice through social media
Discussing counselling or supervision through social media
Using social media to communicate with clients or supervisees about their therapeutic work or personal circumstances
Social media is not an appropriate channel for contacting me about counselling, supervision, appointments or therapeutic support. Messages sent through social media may not receive a response.
Personal information and confidentiality
Please do not share personal, sensitive or confidential information with me through social media, including information about your counselling, supervision or personal circumstances.
Social media platforms are not intended to be used for counselling communication or the sharing of confidential information.
If you send personal or confidential information to one of my social media accounts, I will not engage with that information therapeutically.
I cannot control how social media platforms collect, store, use or display information shared through their services. Please therefore consider carefully what you choose to share, comment on or otherwise interact with through my professional social media accounts.
Visibility and privacy
Although I will not identify you publicly as a client or supervisee, your interaction with my professional social media accounts may be visible to the social media platform or to other users.
For example, following my account, liking or commenting on a post, tagging my account or sending a direct message may make your interaction with my professional account visible to others, depending on the platform's settings and functionality.
This may allow others to infer that you have a connection with my practice. You may therefore wish to consider your own privacy before interacting with my professional social media accounts.
I will not respond to comments, likes or other interactions in a way that confirms or discloses your status as a client or supervisee.
Comments and interactions
I may post information, resources or general content relating to counselling and mental health. This content is not intended to constitute counselling, assessment, diagnosis or individual therapeutic advice.
If you comment on a post, I may choose not to respond where doing so could create confusion about the nature of our professional relationship or compromise your privacy.
I will not use social media interactions as a means of monitoring clients or supervisees.
Direct messages
Social media direct messages are not an appropriate method for contacting me about counselling, supervision, appointments, personal circumstances or therapeutic support.
I do not routinely monitor social media messages for urgent communications.
If you need to contact me about an appointment or other administrative matter, please use my usual professional communication method.
If you need urgent or out-of-hours support, please refer to the Emergency and Specialist Support Information provided with your counselling agreement rather than contacting me through social media.
Accidental encounters online
If I become aware that a current or former client or supervisee is following or interacting with my professional social media account, I will not assume that this represents an invitation to engage with you.
I will maintain the same professional boundaries online as I do within counselling or supervision.
Changes to this policy
This Social Media Policy may be updated from time to time.
The most current version will always be available on this website.
Last Updated: 10 August 2026